1. Information We Collect

We collect information to provide high-quality multidisciplinary care:

• Technical Data: IP addresses and cookie data from your visit to rehabx.me.
• Contact Details: Name, email address, phone number, and physical address.
• Health Information: Medical history, injury details, assessment results (e.g., footscan analysis, sleep studies), and treatment plans.
• Payment Information: Billing details for services rendered.

2. How We Use Your Data

Your information is processed for the following purposes:

• Legal Compliance: To maintain medical records as required by health regulations.
• Clinical Care: To assess, diagnose, and provide personalized treatments such as physiotherapy, occupational therapy, and nutritional counseling.
• Communication: To book appointments, send reminders, and respond to inquiries sent to info@rehabx.me.
• Interdisciplinary Collaboration: Sharing relevant data between our internal specialists (e.g., between your physiotherapist and dietician) to ensure holistic care.

3. Data Sharing

We do not sell your personal data. We only share information with:

• Service Providers: Trusted third parties that help us operate our website or manage bookings (e.g., encrypted cloud storage for medical records).
• Healthcare Providers: External doctors or specialists, only with your explicit consent or via a formal referral.

4. Data Security & Retention

• Security: We use industry-standard encryption and administrative safeguards to protect sensitive health data.
• Retention: Medical records are retained for the duration required by Maltese law, typically several years post-treatment, to ensure continuity of care.

5. Your Rights

Under GDPR, you have the right to:

• Withdraw consent for marketing communications at any time.
• Access the personal data we hold about you.
• Request corrections to inaccurate information.
• Request the deletion of your data (subject to legal retention requirements).

6. Contact Us

For any privacy-related questions or to exercise your rights, please contact us:

• Phone: +356 7750 4386.
• Address: RehabX, Inside Inspire Health & Wellness Centre, Marsaskala, Malta.
• Email: info@rehabx.me.